FAQs

Can I track my order?

Once your order has shipped, you will receive a tracking number via email. You can use this number to track your order's progress.

Do you offer gift cards?

Yes! We offer gift cards in various denominations, perfect for gifting your loved ones. They can be used on any product available on our website. Pick one up here.

Can I return or exchange my order?

Yes, we accept returns and exchanges within 14 days of receipt. Items must be unused, unworn, and in their original packaging. Please visit our Returns & Exchanges page for more details on how to process your return.

Do you offer international shipping?

Currently, we only deliver within the UK. As a small startup, we’re focusing on serving our UK customers with care. We hope to expand in the future!

How can I contact customer service?

You can reach us via the contact form on our contact page or by emailing us directly at hello@stellasboutique.co.uk. We aim to respond within 24-48 hours.

What if an item I want is out of stock?

We strive to keep our inventory up to date, but occasionally items may sell out quickly. If an item is out of stock, you can join the waiting list, and we will notify you once it is back in stock.

Are your products sustainably sourced?

We carefully select quality pieces and are committed to working with responsible suppliers. Sustainability is important to us, and we’re always looking to grow in this area.

What is your return policy for sale items?

Sale items can be returned or exchanged, but please check our Return & Exchange Policy for specific details as some conditions may apply.

How long will it take for my order to arrive?

Orders are processed within 1–2 business days. Delivery typically takes 2–5 working days, depending on your location in the UK.